Shipping Policy

Last updated: February 2026

This Shipping Policy applies to all orders placed on khdnah.com for kitchenware, cookware, utensils, and home kitchen products.

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will begin processing on the next business day.

We provide standard shipping for all kitchen products. Estimated delivery time: 10–20 business days after the order has been shipped.

Due to carrier schedules, customs processing, location, or high order volume, slight delays may occur. We will notify you if there are significant delays to your order.

Shipping fees are calculated automatically at checkout based on order weight, size, and delivery destination. Any free shipping offers will be clearly stated on our website during promotional periods.

Once your order is dispatched, you will receive a shipping confirmation email with a tracking number. You may use this number to monitor the status of your delivery at any time.

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging. For lost or missing packages, notify us within 7 days of the expected delivery date. We will assist with replacements, refunds, or carrier claims.

If a package is returned due to an incorrect address, refusal of delivery, or failed delivery attempts, we reserve the right to deduct the original shipping cost from any refund.